Hiring: Technical Operations Lead

InJoinery is a London-based specialist labour agency that connects joinery manufacturers with premium joinery fitters for high-end installation work. 

A tech generalist to own InJoinery’s technology, systems and processes. The focus is on building and improving the tools and infrastructure that make the business run — not on day-to-day operations, though you’ll occasionally lend a hand when the ops team needs support.

You’ll be joining at a pivotal moment. We’ve run on Airtable for nearly four years and are now moving toward a custom-built web app with offline capability. You’ll work closely with our fractional CTO, Ben Edmonds of We Sort, to support and harden that transition.

• Technology. Own and manage our IT infrastructure: Airtable, Google Workspace, devices (a mix of Apple laptops, iOS and Android — company-owned and personal), Discord, DNS, and general tech admin. Contribute to the development of our custom web application, currently being built on a Laravel stack using Claude Code.

• Systems. Think critically about how the business works and build better processes, workflows, and data structures to support it. Develop and improve internal tools that help InJoinery operate more effectively.

• AI. Explore how AI tools can enable a small business — while being mindful of security, robustness, and legal considerations.

• Minimum 5 years of relevant work experience. Doesn’t have to be purely technical — ideally you’ll have a mixed CV.

• Comfortable with web development, GitHub, CI/CD — not necessarily an expert, but confident and willing to learn. The sort of person who has opinions about code editors.

• Experience with Airtable or relational databases is a plus.

• Laravel experience is a welcome bonus, particularly around stabilising and strengthening a codebase. 

• Good communication skills, comfortable with a remote team of freelancers and, when necessary, directly with clients.

• A self-starter with a keen eye for detail and a desire to try new things.  

Based in our Dalston office, we’d like you in the office at least four days a week. Permanent, full-time employment. Salary £45–55k depending on experience.